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What's the difference between a Flat and Flex plan?

As a Powerclub Member, you always pay wholesale for the energy you use; however, your rates will depend on your meter and network tariff.

Meter Read

Flat vs. Flex

Your home is already set up to match a particular Network tariff and retail plan. The difference between our Flat and Flex Plans are the Network tariff. Networks are the companies that own the poles and wires that deliver your power, and they have two basic types of tariffs:

  • A Peak tariff (Flat) charges you a flat delivery rate for every kWh you use.
  • A Time-of-Use tariff (Flex) splits the delivery rate into three periods: Peak, Shoulder and Off-Peak.

To verify your Network tariff, look at the second page of a recent energy bill.

  • If you have Peak rates only, choose the Powerbank Flat Plan.
  • If you have Peak, Shoulder and Off-peak, choose The Powerbank Flex Plan.

You may also see Controlled-Load and Solar. You can toggle those options when you select your plan.

If you don't know which Powerclub plan to choose, select Flat and we'll double-check once we've received your application. If your selection does not align with your Network tariff, we will send you a corrected rate confirmation notice that matches your meter and network price to Powerclub's rate.

Changing your Network Tariff

Everybody uses power differently, so depending on when you use most of your electricity, one tariff may give you cheaper delivery than another.

Becoming a Member gives you the power of control. Powerclub will monitor your unique usage patterns to ascertain whether you could save more by switching Network Tariffs. To accurately assess whether switching will be financially beneficial for you, we need at least three months of data. If you believe you would be better off on a different tariff, contact us to discuss your options. It's important to remember that once you switch tariffs for a property, you cannot switch back.

To switch to a Powerbank Flex Plan, you will need a Smart Meter or an existing Basic Meters that supports Peak, Shoulder and Off-Peak. Smart Meters come with an additional third-party Supply Charge for their provision, installation, and maintenance. Installing your new Smart Meter will cost between 11c - 40c extra per day depending on the type of meter you require. Our Member Advocate Team can provide you with more information and a quote.

DMO and VDO

From July 1, 2019, all energy retailers were required to have a Victorian Default Offer (for VIC only), or a Default Market Offer (for QLD, NSW, ACT & SA). These offers help consumers compare market offers fairly and accurately, as retailers must compare all their offers against the same base rate or 'reference price'.

Powerclub's VDO and DMO do not include the benefits of Powerclub's Membership, including wholesale rates. It is our firm belief and recommendation that no Australian should ever be on any retailer's' DMO or VDO, including Powerclub's. There will always be a better offer available.

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