If you haven't reviewed your energy plan recently, chances are you’re paying too much for your energy. There’s no better time to start shopping around for a better energy deal.

Powerclub saves you money by providing access to electricity at wholesale prices. We don’t profit from your usage, and we exist solely for the benefit of our Members. We’re the Club bringing the community together with a better way to buy, sell and use energy.

We function on the basis that when people join, they become a part-owner, just like a shareholder in a conventional company. Powerclub is bringing forward new ideas, new methods and new approaches that enable our Members to take control. We aim to make the energy industry work for people, not against them.

Fundamentally our philosophy is to be the People’s Innovator.

Powerclub is bringing a new way for Australians to buy, sell and use energy. We are the first Australian energy retailer to be set up as a company limited by guarantee. Under our Constitution, if we receive more revenue from our charges than what we need to pay for our staff, operational costs, and licenses, the excess will be returned to Members or reinvested into Powerclub for their benefit.

We function on the basis that when you join the Club, you become a part-owner, just like a shareholder in a conventional company.

As a Powerclub Member, you're in control. The Powerclub Board of Directors is voted in by Members which ensures everyone has a voice. Voting is a fundamental right of every Powerclub Member that enables them to choose who represents them.

Innovative businesses are born out of inspiration and hard work. Powerclub is striving to create a fairer, more transparent energy model by making wholesale electricity prices available to consumers through a no-profit structure.

Powerclub is the people’s innovator. While other retailers distort the truth, what you see is what you get with Powerclub. We are breaking the mould by giving you access to the wholesale energy market. We don't profit from your energy use, and we pass on our operational expenses at cost, so you only pay for the energy you use, the services you get and nothing more.

We have developed a nifty (and free) app called Powerwatch, which is designed to alert you when wholesale prices are high and advise you of ways to reduce your energy usage at that time. A price spike typically doesn't last long, and very few circumstances could have a significant impact on your Powerbank balance. However, by taking control of your usage, and minimising during price spikes, you won't deplete your Powerbank by paying too much for power.

Powerclub uses the latest technology, a lean approach and low overheads to be more efficient than most other retailers. To support our operational costs, we include 028.6c in the daily Supply Charge and 0.836c (less than one cent) per kWh used.

Under the Powerclub constitution, if we receive more revenue than what we need to pay for our staff, operational costs and licenses, the excess will be returned to Members or reinvested into Powerclub for their benefit.

Powerclub’s CEO and Founder, Stuart McPherson, has the vision to create a fairer system and a business that Australians can trust. “I wanted to change the energy industry by offering something that is completely open and honest so that Members would know, for a fact, they weren’t getting ripped off.”

Powerclub’s mission is to empower Australians with more knowledge and choice – to challenge the status quo and change the Australian energy industry for the better. That’s why we exist solely for the benefit of our Members.

It’s not rocket science... Just innovative thinking.

Powerclub is a company limited by guarantee, which means we cannot pay dividends and do not issue shares. No single person can have a controlling interest in the company. We empower each Member with the right to vote on major decisions and for who represents them on the Board.

Powerclub provides Members with access to wholesale electricity prices, charges and operational expenses at cost, so you only pay for the energy you use, the services you get and nothing more. To support our operational costs, we include 028.6c in the daily Supply Charge and 0.836c (less than one cent) per kWh used. Powerclub does pay a license fee to use the innovative business processes which are made up of your annual membership fee of $39 + GST (or $79 + GST for businesses) and interest made on Powerbank. Eventually, that may be a profit to the IP Owner.

If Powerclub receives more revenue from our charges than what we need to pay for our staff, operational costs and licenses, the excess will be returned to Members or reinvested into Powerclub for their benefit.

Why do we do all this? Because we're sick of paying too much for energy as well!

The wholesale energy market is where energy products are traded, such as electricity and natural gas.

The Australian wholesale energy market is managed by the Australian Energy Market Operator, or AEMO. You can go to the AEMO website at any time and see the current wholesale prices on their Data Dashboard. You will find it here:

https://www.aemo.com.au/Electricity/National-Electricity-Market-NEM/Data-dashboard

It’s simple – Join the Club.

To join Powerclub, you will pay an annual membership fee of $39 (or $79 for business) and open your Powerbank account by depositing an amount which we will tailor to your usage. Powerclub provides Members with access to wholesale electricity prices, charges and operational expenses at cost, so you only pay for the energy you use, the services you get and nothing more.

That means no steep overheads — no unexpectedly high bills. No tricks. No worries.

Networks are the companies that own the poles and wires that deliver power to your home. They charge various tariffs for delivery, which are included in your Powerclub bill.

There are two basic types of Network tariffs you can choose from:

Peak: which charges you at a flat rate, regardless of the time of day that you use it.

Time-of-use: splits the price into peak (2 pm – 8 pm), shoulder (between 7 am – 2 pm and 8 pm – 10 pm) and off-peak (between 10 pm – 7 am) and you are charged different delivery rates for each of these periods.

Some people also have a controlled load meter, which makes power available at times of low demand between 10 pm – 7 am and have special low delivery rates.

How would a tariff make any difference?

With Powerclub, you will always pay for power at wholesale rates regardless of what tariff you choose, but each tariff will charge you different prices for delivery.

The delivery you choose could make a difference.

You can’t change Networks at your property, but you can choose a different Network tariff. Each tariff charges different rates for periods of the day. You can choose a tariff depending on what works best for you

Everybody uses power differently, so depending on when you use most of your energy, one tariff may give you cheaper delivery than another. Powerclub will show you what your energy usage looks like to help you work out the best tariff for you. It costs nothing to change provided you don’t do it too often. If you qualify for multiple tariffs you are entitled to swap from one to the other.

The Australian government determines a Default Market Offer or a Victorian Default Offer price and requires that all energy retailers have the offer displayed. These offers do not include the benefits of Powerclub’s wholesale rates.

These offers are used as a default if someone does not choose to go onto a cheaper plan. A significant percentage of homes are on Market Offers - This is where customer inertia plays directly into traditional retailers’ hands. Some retailers with customers on Market Offers will make hundreds of dollars per customer per year above wholesale costs.

The Default Market Offer and Victorian Market Offer are more expensive than our Powerbank Plan Offers. It is our strong recommendation that no Australian ever pay more than they should for energy. There will always be a better offer available with Powerclub.

Your energy bill is made up of different charges to cover the cost of generation, renewables and efficiency schemes, operational costs and transmission cost. The actual price of your electricity usage is less than half of your total bill. Many of the items in your bill are fixed and mandatory charges to keep our country powered up.

So, let’s break down what you're paying for. Your bill consists of four main components:

Cost of electricity – the wholesale price of producing electricity

Network Fees – the cost of the poles and wires that deliver electricity

Schemes – such as state and national renewable schemes

Retailer Charges – to cover operational costs and profit margins.

Powerclub and other retailers all incur the same charges for Network fees and schemes. What differs is Powerclub’s method of buying wholesale energy direct from the market on your behalf. Retailer charges will vary as do the plans they offer.

You can read more about what charges make up your electrity bill and how we can help you lower them here.

Your Powerbank acts as a buffer to smooth out the highs and lows of the wholesale energy market - covering the difference when prices are high and replenishing when energy prices are low - so you can pay a fixed rate per kWh.

Wholesale energy prices change every five minutes, and there are rare events that cause prices to spike well above normal fluctuations. Powerclub will smooth the wholesale price to a low fixed rate per kWh, tapping into your Powerbank to cover you when wholesale prices rise. When prices go back down, your Powerbank gets topped up again.

To open your Powerbank, you will make a one-off deposit which is tailored based on your estimated annual usage, multiplied by the level of coverage you need. These levels range from $40 per 1000 kWh to $80 per 1000 kWh.

Calculate your Powerbank

Your Powerbank will always remain your money - if you choose to leave the Club one day, you will take the balance of your Powerbank with you.

Opening your Powerbank account is easy. Your one-off deposit is tailored based on your estimated annual usage, multiplied by the level of coverage you need. These levels range from $40 per 1000 kWh to $80 per 1000 kWh.

It’s important to note that if your initial annual usage estimate is under, you will not be sufficiently covered to deal with normal wholesale market fluctuations and will need to top up the difference into your Powerbank. Some States, such as South Australia, have a more volatile wholesale market and will require more than the minimum Powerbank to cope.

Your Powerbank is designed to grow to a maximum of $120 per 1000 kWh over time, which will give you the highest level of coverage over wholesale market fluctuations. To help it grow, we include a 10% buffer into your fixed price forecast, which tops up your Powerbank every month. When your Powerbank has grown sufficiently to cover any wholesale event, the overflow will be given back to you as savings on your energy bill.

Calculate your Powerbank

Your Powerbank is always yours. If you choose to leave Powerclub one day, we will refund you the balance.

While depleting your Powerbank is highly unlikely, a rare event could cause prices to spike well above normal fluctuations. We have developed a nifty (and free) app called Powerwatch, which is designed to alert you when wholesale prices are high and advise you of ways to reduce your energy usage at that time. A price spike typically doesn't last long, and very few circumstances could have a significant impact on your Powerbank balance.

An example of a rare event occurred in January 2019 and caused the wholesale energy price in Victoria to jump to over $10 per kWh for 5 hours. The event was triggered by an extreme heat wave combined with scheduled maintenance of a primary generator which put pressure on supply. Analysis of this event showed that some Powerclub Members with solar could have made money out of this event, while others with high consumption during that period who took no action to reduce their use may have needed more than the minimum in their Powerbank.

By taking control of your usage, and minimising during price spikes, you won't drain your Powerbank by paying too much for power. To reduce your risk, open your Powerbank account with $80 per 1000 kWh. There has never been an incident to date that would deplete a full Powerbank.

We have developed a nifty (and free) app called Powerwatch, which is designed to alert you when wholesale prices are high and advise you of ways to reduce your energy usage at that time. A price spike typically doesn't last long, and very few circumstances could have a significant impact on your Powerbank balance. However, by taking control of your usage, and minimising during price spikes, you won't deplete your Powerbank by paying too much for power.

We will also monitor your usage patterns. If we consider you to be at risk of draining your Powerbank, we will get in touch to recommend some actions you could take. If by coincidence, you happen to be entering the market at a particularly volatile time, Powerclub may request that you top-up your Powerbank to make sure you’re fully covered for the current market conditions.

Powerclub exists for the benefit of its Members. If we believe your current Powerbank balance to be insufficient coverage, we will contact you to suggest actions you could take.

Wholesale energy will typically vary between minus 1c - 10c per kWh but on rare occasions can go above $10 per kWh for very short periods.

The Powerwatch app will alert you when wholesale prices are high, and if you have a smart meter, it will advise you of ways to reduce your energy use at that time. A price spike typically doesn't last very long, so it's essential to act fast. Taking control of your usage will ensure you don't deplete your Powerbank by paying too much for power.

By shutting down unnecessary appliances during a $10 per kWh price spike, you could save yourself $40 an hour or more depending on your consumption levels. By learning to exploit the wholesale market, using energy when it’s cheap and avoiding excess usage when it’s more expensive, you could potentially save hundreds of dollars on your annual electricity bills.

Yes. Our Portal allows you to manage your account through one convenient hub and gives you secure online access to your information 24/7. It's fast and easy to use and gives you greater flexibility so you can take control of your energy account and manage it your way.

You can access your Members Portal here.

Not yet but we intend to extend our wholesale rates for gas shortly.

In the meantime, Powerclub has electricity plans to suit your lifestyle. We offer competitive rates, no lock-in contracts and no exit fees.

There are many tried and tested ways to reduce your energy consumption, lower your carbon footprint, protect the environment and save money. Here are our top five tips to lower your energy usage:

Choose the right lights

Replace your bulbs with LED lights. They last longer, are more durable and are the most energy-efficient using 75% less power than incandescent bulbs. They also have no mercury, and last about 25 times longer.

Don’t waste power

Turn off the lights and don’t use heating or cooling when you don’t need it. Some devices are known to pull small amounts of energy, even when they are turned off such as computers, TV’s, microwaves, printers and scanners. Power down and unplug idle electronics to prevent phantom energy loss.

Check the energy star rating

Star ratings are a government and industry initiative to encourage you to buy more energy-efficient products. Appliances with a high star rating use less electricity and will cost you less to run. Energy-efficient products include air conditioners, freezers and fridges, dryers and washing machines, computer monitors, TVs and more. So, when it comes time to upgrade or replace your appliances, check out the ratings of the replacement as it may impact your energy consumption for many years to come.

Heating and cooling

The average home uses 40% of their energy on heating and cooling and that doesn’t include hot water. Your family’s comfort is of the utmost importance, but you don’t have to break the bank in doing so. Find the right heating and cooling systems for your home that will be cheaper to run and better for the environment. How you operate and maintain your system will also have a big impact on reducing your energy bill. We recommend that you never overheat or over cool as those extra degrees cost a lot more than you might think.

Take back control with Powerclub

Wholesale energy prices change every five minutes and there are circumstances that cause prices to spike above normal fluctuations. If you have a smart meter, you can use the Members app, Powerwatch, to check the current market price. We will alert you when prices are high and advise you of ways to minimise your usage during these times.

You can also use the Powerclub Member's portal which will display graphs showing the normal highs and lows across the day. This will help you plan the best time to use appliances that use lots of power.

Energy shouldn’t break the budget. Being conscious of price fluctuations will help you make better choices at the right time. Making small changes to how you use energy can make a big difference to your annual cost of power.

You can find your five-digit Powerclub Membership Number on the front page of your Powerclub monthly invoice in the grey box under 'Account Number'. We also include your membership number on all email communication you receive from us.

For all residential and small business customers, we will generally send your Powerclub energy bill approximately every 30 days.

Want to chat to a real person? Our Team Members are on standby to answer your questions and help you save your energy for life - not huge energy bills.

Give us a call on 1300 294 459

You can also shoot Powerclub HQ an email and we will get back to you during normal office hours - info@powerclub.com.au

Your contract with Powerclub is continuous and ongoing. If you decide to exit at any time, please contact us so that we can organise your final bill, Powerbank refund and transfer. You can contact us by;

Phone:1300 294 459

or

Email: info@powerclub.com.au.

If we have not complied with the law concerning unsolicited consumer agreements, you may also have a right to cancel your contract with us by contacting us, either orally or in writing.

A disconnection fee applies when you move out of your old property and power is disconnected. A reconnection fee applies when you move into your new property and power is reconnected.

Please see all fees and changes here.